** PLEASE PROVIDE CONTACT NAME & PHONE NUMBER WHEN ORDERS ARE SENT VIA FAX OR E-MAIL **

1. How do I place an order?
    
    You can place your order in the following ways:
   
   1. Calling us at 305-635-7904

    2. Emailing us your order to shoeoutletgroup@hotmail.com 
    3. Faxing in your order: 305-638-9396

    4. Limted Online Ordering (See Question 9 for more details). (best method)


2. What is the minimum order?    
   
    We offer a 1 case minimum purchase.
 
3. How many colors in one box?
    
   There is only one color per box on all styles.
 
4. How many pairs come in a case?
    
    Our cases come with either 12 or 18 pairs to the case depending on the style. Each              
     style shoe on the web site will tell you how many pairs per case that style comes in.

5. What Sizes Are In The Cases?

     Below, we have shown you the various size packs:

12 Pair Case Pack:

A Run: Sizes run from 5/1/2-10:
Shoe Size 5/1/2 6 6/1/2 7 7/1/2 8 8/1/2 9 10 Total Pairs:
Pairs Per Size 1 1 1 2 2 2 1 1 1 12


B Run: Sizes run from 6-10:

Shoe Size 6 6/1/2 7 7/1/2 8 8/1/2 9 10 Total Pairs:
Pairs Per Size 1 1 1 1 2 2 2 2 12

18 Pair Case Pack:

A Run: Sizes run from 5/1/2-10:
Shoe Size 5/1/2 6 6/1/2 7 7/1/2 8 8/1/2 9 10 Total Pairs:
Pairs Per Size 1 2 2 3 3 2 2   2 1 18


B Run: Sizes run from 6-10:

Shoe Size 6 6/1/2  7/1/2  8/1/2  10 Total Pairs:
Pairs Per Size 1 1 2 2 3 3 3 3 18

6. How much is shipping?

We ship orders via UPS or FedEx. The shipping charges are determined by the weight and size of each case, along with the destination zip code. Normally though, shipping ranges from $12 to $20+ per case in the 48 continental United States. To reiterate, the rate depends on what you purchase and where you are located. If you purchase boots, the price will obviously be higher than if you buy flip-flops. If you live in California, the rate will be higher than someone who lives in Georgia, because Georgia is closer to Miami, which is where the merchandise is being shipped from. Orders can be shipped the same day.

7. What forms of payment do you accept?

   

      We accept Visa, Master Card, Debit cards, Money Orders, and wire transfers or cash only.
      Money orders and wire transfers should be made payable to J&M Footwear Inc.

 

8. Can I get a catalog of your shoes?

   

      We do not publish catalogs because by the time the catolog is completed and shipped out, most of the shoes are sold out or very low in stock.  As a result, we only post the shoes online as it's the best way to keep our customers up to date on the latest shoes that are available and in stock.

 

9. Why can't my order be processed completely online?

 

    Due to the nature of the wholesale shoe business in which people prefer boxes that have more of a

    certain size(for example more larger sized shoes), and also the complications involved in keeping

    inventory, especially when boxes are customized (Note: We do not mix colors or shoe styles, as

    question Number 3 states), we only allow customers to select the shoes and colors that they want online

    by adding it to the shopping cart in order to get an idea of how much you are spending.

    Note, however, that shipping charges are not included in the total price shown.

    After submitting the order, we will verify the shoes that you have selected and give you a call to

    notify you of the shoes that are available, and to process payment.

 

    At this moment in time, we feel that this is the best way to serve our customers.

    We do apologize for any inconvenience.   

J&M Footwear, Inc. is backed with more than 15 years experience in the wholesale shoe business. We know this business very well, and as a result will be more than happy to assist you with the knowledge you need in opening your very own shoe store. Hundreds of wholesale customers have opened their very first, new shoe store with our line of shoes and return to restock their inventory. Furthermore, J&M Footwear, Inc. owns several retail stores, which is of advantage to you, because we know what styles will be most profitable for you.

In other words, when we are successful, you will be successful, and when you are successful, we will be successful. We look forward to having a long business relationship with you in which we will be able to continuously supply you with an array of wholesale shoes at great prices that will allow your business to thrive and grow.


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© Copyright: J&M Footwear, Inc. All rights reserved.

J&M Footwear, Inc.
2298 NW 21st Ter.
Miami, Fl 33142